...Pachsiry Chompukum; Vitara Pungpapong Purpose This study examined the multi-level relationships between servant leadership, service climate, and employee engagement. It investigated how store manager servant leadership cultivated group trust at the store level, consequently affecting service...

...Yangxin Wang; Zhen Wang; Yuhui Li Purpose Drawing on conservation of resources theory and contingency theories of leadership, this study investigates how servant leadership reduces employee job insecurity and, in turn, relates to lower emotional exhaustion and higher organizational commitment. We...

...Armin Pircher Verdorfer; Xuan Feng; Claudia Peus; Dieter Frey Purpose While the benefits of servant leadership are well established, its effectiveness during major organizational change remains unclear. Grounded in conservation of resources theory, this study examines how servant leadership...

... to the attenuation (Study 2) or reversal (Study 1) of the mediation effect. Servant leadership neutralized the moderation impact of faultlines. Originality/value This research reveals the nuanced relationship between occupational commitment and turnover intention and, more importantly, pinpoints the conditions...

...Myungweon Choi; Seongeun Kim; Jae Yoon Chang; SangHee Nam; Rosemary Hyejin Moon Purpose This study examines the self-regulatory mechanisms underlying servant leadership. Grounded in the resource allocation perspective (Kanfer et al., 1994) and the cognitive appraisal theory of emotions...

... working in the education sector (study 2b, n = 130). Findings The results revealed that identification with the leader mediates servant leadership–work engagement and despotic leadership–work engagement links. Specifically, the findings from the experimental studies (2a and 2b), employing...

.... © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Moral leadership Ethical leadership Authentic leadership Servant leadership Dynamic capabilities Cognitive capabilities Turbulent environment Firms increasingly face crisis situations...

...Cheng-Chen Lin; Szu-Chi Lu; Fong-Yi Lai; Hsiao-Ling Chen Purpose This study aims to examine the effects of coworker incivility on employees' behaviors using a moderated mediation model that conceptualizes coworker exchange (CWX) as a mediator and servant leadership as a moderator. Design...

...Riguang Gao; Bo Liu Purpose This study aims to reveal the potential dark side of servant leadership by exploring its differential impact on followers with varying degrees of Machiavellianism and to uncover the role of leader negative feedback as an intervention mechanism in attenuating...

... in mitigating the negative impact of co-worker undermining on employee outcomes. Drawing on expectancy violation theory (EVT), the study proposes that servant leadership will alleviate the association between co-worker undermining, emotional exhaustion and consequently organisational commitment. Design...

...Yang Song; Qi-tao Tian; Ho Kwong Kwan Purpose The purpose of this paper is to examine the effects of servant leadership on employees' promotive voice behavior and prohibitive voice behavior by focusing on the mediating role of job engagement and the moderating role of proactive personality...

...Yuanjie Bao; Chaoping Li; Hao Zhao Purpose The purpose of this paper is to compare two mediating mechanisms of servant leadership’s effect on followers’ work engagement: the social exchange mechanism (represented by leader-member exchange (LMX)) and the social learning mechanism (represented...

...Lotta K. Harju; Wilmar B. Schaufeli; Jari J. Hakanen Purpose The purpose of this paper is to examine cross-level effects of team-level servant leadership on job boredom and the mediating role of job crafting. Cross-level moderating effects of team-level servant leadership were also investigated...

...J.C. Peng; Jia-Jing Jien; Julian Lin Purpose The purpose of this paper is to investigate store-level servant leadership and the procedural justice climate (PJC) as key antecedents for employee-perceived psychological contract breach (PCB) and explores the mediating roles of PCB...

...Chen Zhao; Yonghong Liu; Zhonghua Gao Purpose – The purpose of this paper is to reveal the identification-based mechanisms through which servant leadership affects desired outcomes (organizational citizenship behavior (OCB) toward coworkers and turnover intention) in the service industry in China...