Using Technology to Improve our Management of Labour Market Trends

A framework is presented for the strategic use of technology choices as potential solutions for human resources problems arising from demographic trends and labour market conditions. Rather than having technology choice decisions driven by largely financial or engineering concerns, the framework starts with the availability of human resources as its major consideration in choosing technologies which will eliminate jobs which organisations may not be able to fill, and augment or capitalise on skills the workforce does possess. Combining human resource planning and technology planning can thus help organisations achieve a strategic advantage.