... future directions of changes in the surveyed units. The suggested changes should significantly improve efficiency in the organisation and management of a health facility, focused on medical effectiveness and patients’ health effectiveness. Management of change Health care Patient service...

...Alexis Downs Networks Culture Health care Post-bureaucratic An initial perusal of the two books, Making Wicked Problems Governable and Transforming Culture, is not likely to reveal the common themes of the books. However, reading and reflection highlight similar...

... working Learning styles Change team Health care Implementation science The Obama‐Biden healthcare plan (2008) proposes to invest $10 billion a year for five years to adopt a standards‐based electronic health information system (HIS) that includes electronic health records (Walker, 2009...

... to elicit insights and perspectives that assist practitioners in revisiting and revising their processes and practices, principally because video‐based reflexivity connects “what we do” directly to “who we are”. Practical implications Because complexity will be an indelible part of health care work...

... in contemporary organisations. © MCB UP Limited 2001 Case studies Accounting Black box Coding Health care New Zealand There is no thinkable social life without the participation – in all the meanings of the word – of nonhumans, especially machines and artifacts … our point...

... mechanisms ‐ based on the integration of BPR with other change initiatives ‐ within the rapidly changing health care competitive context are discussed. © MCB UP Limited 1998 BPR Change Health care Leadership Organizational design Successful business process reengineering (BPR) efforts...

...) and work‐related perceptions (including goal and process clarity, openness of communication, extent of participation and innovativeness, and degree of autonomy) of the staff. However, problems in commitment to TQM emerged among the physicians. © MCB UP Limited 1997 Health care Hospitals TQM...

... stated in philosophies of organizational development and change. Whereas most investigations have identified benefits of TQM in manufacturing‐type settings, seeks to extend this knowledge to health‐care organizations. A pre‐test‐post‐test field study at a large rehabilitation hospital showed significant...

.... On the basis of this material, the article suggests likely outcomes of OD interventions for both participants and consultants in settings containing multiple realities. It also suggests implications for evaluation and practice in such settings. © MCB UP Limited 1989 Action research Health care...