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Journal Articles

Relationships among customer orientation, service orientation and job satisfaction in financial services

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Irene Gil Saura, Gloria Berenguer Contrí, Amparo Cervera Taulet, Beatriz Moliner Velázquez
Journal: Journal of Service Management
International Journal of Service Industry Management (2005) 16 (5): 497–525.
https://doi.org/10.1108/09564230510625787
Published: 01 December 2005
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