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Journal Articles
Technological disruptions in services: lessons from tourism and hospitality
Available to PurchaseDimitrios Buhalis, Tracy Harwood, Vanja Bogicevic, Giampaolo Viglia, Srikanth Beldona, Charles Hofacker
Journal:
Journal of Service Management
Journal of Service Management (2019) 30 (4): 484–506.
Published: 29 May 2019
