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Giulia Calabretta
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Journal Articles
Consumer perceptions of service constellations: implications for service innovation
Available to PurchaseAllard C.R. van Riel, Giulia Calabretta, Paul H. Driessen, Bas Hillebrand, Ashlee Humphreys, Manfred Krafft, Sander F.M. Beckers
Journal:
Journal of Service Management
Journal of Service Management (2013) 24 (3): 314–329.
Published: 14 June 2013
