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Mark S. Rosenbaum
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Journal Articles
Guest editorial
Free
Journal:
Journal of Service Management
Journal of Service Management (2016) 27 (2)
Published: 18 April 2016
Journal Articles
An expanded servicescape perspective
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2011) 22 (4): 471–490.
Published: 09 August 2011
Journal Articles
Modeling customer equity, SERVQUAL, and ethnocentrism: a Vietnamese case study
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2009) 20 (5): 544–560.
Published: 09 October 2009
Journal Articles
Restorative servicescapes: restoring directed attention in third places
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2009) 20 (2): 173–191.
Published: 24 April 2009
