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Journal Articles
Allard C.R. van Riel, Farhad Tabatabaei, Xiaoyi Yang, Ewa Maslowska, Velmurugan Palanichamy, Della Clark, Michael Luongo
Journal:
Journal of Service Management
Journal of Service Management (2025) 36 (1): 27–49.
Published: 15 November 2024
