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Pieter Pauwels
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Journal Articles
The effect of customer card programs: A comparative study in Singapore and The Netherlands
Available to Purchase
Journal:
Journal of Service Management
International Journal of Service Industry Management (2004) 15 (4): 351–364.
Published: 01 September 2004
Journal Articles
Journal:
Journal of Service Management
International Journal of Service Industry Management (2003) 14 (5): 596–599.
Published: 01 December 2003
