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Rebecca Marsh
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2011) 22 (1)
Published: 15 March 2011
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2010) 21 (1)
Published: 16 March 2010
Journal Articles
Emerald at 40
Free
Journal:
Journal of Service Management
International Journal of Service Industry Management (2007) 18 (1)
Published: 20 March 2007
