... management” has been developed as a risk management tool using algorithm-based ratings mechanisms that are typically incorporated into social networking sites such as eBay and Amazon (e.g. Friedman et al., 2007 ; Aggarwal and Yu, 2008). IS research has, however, tended to ignore the human decision...

... industries and across the life cycle. Originality/value – The paper builds on the theory behind risk and uncertainty management and proposes an innovative framework that avoids the assumption of “perfect” knowledge by raising questions about the validity of the input data. RQ1. What...

...Fredrik Nordin; Daniel Kindström; Christian Kowalkowski; Jakob Rehme Purpose The purpose of this paper is to examine the risks for manufacturing companies of extending their traditional goods offerings by the addition of different kinds of services. Design/methodology/approach The study...