Christian Kowalkowski
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles

Moving to subscriptions: service growth through business model innovation in consumer and business markets

Brenda Nansubuga, Christian Kowalkowski
Journal: Journal of Service Management
Journal of Service Management (2024) 35 (6): 185–215.
https://doi.org/10.1108/JOSM-10-2023-0438
Published: 21 June 2024
View article titled, Moving to subscriptions: service growth through business model innovation in consumer and business markets
Open the PDF for Moving to subscriptions: service growth through business model innovation in consumer and business markets in another window
Add to Citation Manager for Moving to subscriptions: service growth through business model innovation in consumer and business markets
Journal Articles

Digital service innovation in B2B markets

Christian Kowalkowski, Jochen Wirtz, Michael Ehret
Journal: Journal of Service Management
Journal of Service Management (2024) 35 (2): 280–305.
https://doi.org/10.1108/JOSM-12-2022-0403
Published: 26 December 2023
View article titled, Digital service innovation in B2B markets
Open the PDF for Digital service innovation in B2B markets in another window
Add to Citation Manager for Digital service innovation in B2B markets
Journal Articles

Guest editorial: the future of servitization in a digital era

Christian Kowalkowski, Ali Ziaee Bigdeli, Tim Baines
Journal: Journal of Service Management
Journal of Service Management (2022) 33 (1): 59–69.
https://doi.org/10.1108/JOSM-01-2022-450
Published: 04 January 2022
View article titled, Guest editorial: the future of servitization in a digital era
Open the PDF for Guest editorial: the future of servitization in a digital era in another window
Add to Citation Manager for Guest editorial: the future of servitization in a digital era
Journal Articles

Carsharing: a systematic literature review and research agenda

Brenda Nansubuga, Christian Kowalkowski
Journal: Journal of Service Management
Journal of Service Management (2021) 32 (6): 55–91.
https://doi.org/10.1108/JOSM-10-2020-0344
Published: 23 July 2021
View article titled, Carsharing: a systematic literature review and research agenda
Open the PDF for Carsharing: a systematic literature review and research agenda in another window
Add to Citation Manager for Carsharing: a systematic literature review and research agenda
Journal Articles

Operating without operations: how is technology changing the role of the firm?

Christoph Breidbach, Sunmee Choi, Benjamin Ellway, Byron W. Keating, Katerina Kormusheva, Christian Kowalkowski, Chiehyeon Lim, Paul Maglio
Journal: Journal of Service Management
Journal of Service Management (2018) 29 (5): 809–833.
https://doi.org/10.1108/JOSM-05-2018-0127
Published: 07 September 2018
View article titled, Operating without operations: how is technology changing the role of the firm?
Open the PDF for Operating without operations: how is technology changing the role of the firm? in another window
Add to Citation Manager for Operating without operations: how is technology changing the role of the firm?
Journal Articles

Adding services to product-based portfolios: An exploration of the implications for the sales function

Daniel Kindström, Christian Kowalkowski, Thomas Brashear Alejandro
Journal: Journal of Service Management
Journal of Service Management (2015) 26 (3): 372–393.
https://doi.org/10.1108/JOSM-02-2014-0042
Published: 15 June 2015
View article titled, Adding services to product-based portfolios: An exploration of the implications for the sales function
Open the PDF for Adding services to product-based portfolios: An exploration of the implications for the sales function in another window
Add to Citation Manager for Adding services to product-based portfolios: An exploration of the implications for the sales function
Journal Articles

The risks of providing services: Differential risk effects of the service‐development strategies of customisation, bundling, and range

Fredrik Nordin, Daniel Kindström, Christian Kowalkowski, Jakob Rehme
Journal: Journal of Service Management
Journal of Service Management (2011) 22 (3): 390–408.
https://doi.org/10.1108/09564231111136881
Published: 21 June 2011
View article titled, The risks of providing services: Differential risk effects of the service‐development strategies of customisation, bundling, and range
Open the PDF for The risks of providing services: Differential risk effects of the service‐development strategies of customisation, bundling, and range in another window
Add to Citation Manager for The risks of providing services: Differential risk effects of the service‐development strategies of customisation, bundling, and range
Journal Articles

Solutions offerings: a critical review and reconceptualisation

Fredrik Nordin, Christian Kowalkowski
Journal: Journal of Service Management
Journal of Service Management (2010) 21 (4): 441–459.
https://doi.org/10.1108/09564231011066105
Published: 10 August 2010
View article titled, Solutions offerings: a critical review and reconceptualisation
Open the PDF for Solutions offerings: a critical review and reconceptualisation in another window
Add to Citation Manager for Solutions offerings: a critical review and reconceptualisation
Journal Articles

Development of industrial service offerings: a process framework

Daniel Kindström, Christian Kowalkowski
Journal: Journal of Service Management
Journal of Service Management (2009) 20 (2): 156–172.
https://doi.org/10.1108/09564230910952753
Published: 24 April 2009
View article titled, Development of industrial service offerings: a process framework
Open the PDF for Development of industrial service offerings: a process framework in another window
Add to Citation Manager for Development of industrial service offerings: a process framework
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal