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Christoph Breidbach
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Journal Articles
Conscious artificial intelligence in service
Open AccessChristoph Breidbach, Lars-Erik Casper Ferm, Paul P. Maglio, Daniel Beverungen, Jochen Wirtz, Alexander Twigg
Journal:
Journal of Service Management
Journal of Service Management 1–25.
Published: 20 October 2025
Journal Articles
Operating without operations: how is technology changing the role of the firm?
Available to PurchaseChristoph Breidbach, Sunmee Choi, Benjamin Ellway, Byron W. Keating, Katerina Kormusheva, Christian Kowalkowski, Chiehyeon Lim, Paul Maglio
Journal:
Journal of Service Management
Journal of Service Management (2018) 29 (5): 809–833.
Published: 07 September 2018
