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1-20 of 32
Keywords: Brand communication
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Journal Articles
Navigating brand activism: the role of brand betrayal and brand anthropomorphism in influencing consumer backlash
Available to Purchase
Journal of Product & Brand Management 1–13.
Published: 23 January 2026
... Brand activism Brand betrayal Anthropomorphism Political branding Brand communication Consumer brand congruence Political polarization and its consequences continue unabated in the USA . Polarization refers to a society divided into two ideological poles, with opinions coalescing around...
Journal Articles
Design and realism in virtual influencers as brand endorsers: how anthropomorphism and social identity cues shape consumer responses
Available to Purchase
Journal of Product & Brand Management (2026) 35 (4): 630–647.
Published: 23 January 2026
... Advertising Computer-mediated communication Brand communication Digital marketing eWOM Gender studies User-generated content The creator economy now exceeds 207 million content creators and is projected to reach $528.4bn by 2030 (Enberg, 2025). As brands increasingly personalize consumer...
Includes: Supplementary data
Journal Articles
Intellectual property and brand ethics: a moral reasoning approach to brand crisis management in social media
Available to Purchase
Journal of Product & Brand Management 1–15.
Published: 19 December 2025
... Brand crisis Brand communication Co-branding Consumer confusion Crisis communication Moral reasoning Crisis management This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sector. Intellectual property (IP) enables brands...
Includes: Supplementary data
Journal Articles
Journal of Product & Brand Management (2026) 35 (1): 1–15.
Published: 18 August 2025
... BY 4.0 licence Brand activism Brand communication Brand crisis Brand attitude Brand hate Willingness to pay more Experimental design Brand activism refers to firms adopting active positions on societal issues to connect with their customers and promote positive transformation (Sarkar...
Includes: Supplementary data
Journal Articles
How to mitigate fashion subscription hesitation: two-step exploration using theory-based causal modeling and machine learning predictive modeling
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Journal of Product & Brand Management (2025) 34 (3): 398–416.
Published: 26 November 2024
... only Brand communication Sustainable Fashion subscription Sharing economy Environmental Machine learning Subscription services are a business model in which consumers make recurring payments at regular intervals to gain access to a product or service (Kowalkowski and Ulaga, 2024...
Journal Articles
Mapping the sustainability branding field: emerging trends and future directions
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Journal of Product & Brand Management (2024) 33 (2): 234–257.
Published: 29 January 2024
... 25 11 2023 28 11 2023 28 11 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Branding Sustainability Bibliometric analysis Consumer behavior Brand communication Corporate branding Brand image Social responsibility...
Journal Articles
Speak up! brands’ responsiveness matters: consumer reactions to brand communications in the early stages of a crisis
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Journal of Product & Brand Management (2024) 33 (4): 449–459.
Published: 23 October 2023
...Tessa Garcia-Collart Purpose In an effort to provide insights that nurture the future of brand relationships, this paper aims to examine the impact of brand communications on consumption behavior during critical events that significantly impact the marketplace. Specifically, this research focuses...
Journal Articles
Internal audience watches the boss walking the talk: the mechanism of management’s mission alignment for internal branding
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Journal of Product & Brand Management (2023) 32 (3): 472–487.
Published: 03 November 2022
... result in the marketing- or brand-related employee outcomes that organizations desire. Regarding the organizational efforts on successful internal branding, five components of internal branding were identified: brand ideologies, brand leadership, brand-centric HRM, internal brand communication...
Journal Articles
Journal of Product & Brand Management (2023) 32 (5): 697–712.
Published: 27 July 2022
... responses Employer branding Brand meaning Corporate reputation Consumer brand equity Brand communication © Philipp Jaufenthaler. 2022 Philipp Jaufenthaler. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone...
Journal Articles
Title redacted: the impact of negative online review censorship
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Journal of Product & Brand Management (2022) 31 (4): 570–585.
Published: 01 July 2021
... 12 05 2021 14 05 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Word-of-mouth Brand communication eWOM Brand relationships “I tell everyone who will listen to me not to go there now. It’s become a personal mission! I...
Journal Articles
Effects of brand feedback to negative eWOM on brand love/hate: an expectancy violation approach
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Journal of Product & Brand Management (2022) 31 (2): 279–292.
Published: 14 June 2021
... 2021 07 04 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Negative eWOM Expectation violation Brand love Brand hate Brand communication Social media Expectation violation theory Electronic word-of-mouth (eWOM) occurs when...
Journal Articles
Customer–brand relationship in the era of artificial intelligence: understanding the role of chatbot marketing efforts
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Journal of Product & Brand Management (2022) 31 (2): 252–264.
Published: 03 June 2021
... as key quality dimensions in communication with bot agents – accuracy, credibility and competence (Edwards et al., 2014). © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Quantitative methods Brand communication Brand management Artificial...
Journal Articles
The role of leadership and communication in internal city branding
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Journal of Product & Brand Management (2021) 30 (6): 854–865.
Published: 02 April 2021
...Rico Piehler; Ayla Roessler; Christoph Burmann Purpose This study aims to investigate the brand-oriented leadership of a city’s mayor and city online brand communication as brand management-related antecedents of residents’ city brand commitment. It thus examines if city brand managers can apply...
Journal Articles
Self-presentation and interactivity: luxury branding on social media
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Journal of Product & Brand Management (2021) 30 (5): 656–670.
Published: 29 June 2020
... 08 05 2019 27 09 2019 02 01 2020 17 03 2020 29 05 2020 01 06 2020 02 06 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Brand communication Social media Brand image Luxury branding Digital marketing...
Journal Articles
A dog doesn’t smile: effects of a dog’s facial expressions and gaze on pet product evaluation
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Journal of Product & Brand Management (2021) 30 (5): 641–655.
Published: 27 June 2020
... to investigate how a dog is described and presented on dog food product packages. The results of a field study enabled us to develop the appropriate stimuli and increase reality for the series of experiments conducted in Studies 1 and 2. Brand identification Packaging Brand communication Consumer...
Journal Articles
Effect of message orientation/vividness on consumer engagement for travel brands on social networking sites
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Journal of Product & Brand Management (2021) 30 (1): 44–57.
Published: 18 May 2020
... with culture? SNS brand communities are consumer groups with well-developed social identities and common interests. In such communities, people develop relationships with the brands, their products/services and the co-consumers through shared experiences in a healthy interactive space (Agrawal et al...
Journal Articles
Message content features and social media engagement: evidence from the media industry
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Journal of Product & Brand Management (2020) 29 (5): 533–545.
Published: 22 October 2019
... measures how engaging brand communications through SNS such as Facebook really are. This study utilizes measures of engagement reported by Facebook Insights. Facebook Insights is the back-end analytics tool used to support and track all activities on brand and other pages. It collates multiple data...
Journal Articles
Instagram fashionistas, luxury visual image strategies and vanity
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Journal of Product & Brand Management (2020) 29 (3): 355–368.
Published: 24 September 2019
... recognition and trust. Previous research provides empirical evidence about the positive influence of social media-based brand community and brand engagement on predictors of brand equity, such that consumer-brand relationship and consumer-product relationship positively influence brand trust (Habibi et al...
Journal Articles
Fake news and brand management: a Delphi study of impact, vulnerability and mitigation
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Journal of Product & Brand Management (2020) 29 (2): 246–254.
Published: 04 September 2019
... 29 12 2018 09 04 2019 17 07 2019 18 07 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Brand communication Social media Brand image Social marketing Brand management Integrated marketing communications Delphi study...
Journal Articles
The perceived effectiveness of overt versus covert promotions
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Journal of Product & Brand Management (2020) 29 (3): 321–334.
Published: 27 August 2019
...@hsu.edu.hk 23 06 2018 06 12 2018 01 05 2019 24 06 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Advertising Experimental design Brand communication Consumer behaviour Brand awareness Product placement...
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