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Keywords: Brand experience
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Journal Articles
Journal Articles
Journal of Product & Brand Management (2024) 33 (6): 717–732.
Published: 26 June 2024
... storytelling entails strategically integrating game mechanics into a brand's narrative, aiming to enhance its effectiveness and influence consumer engagement and response. Gamification seeks to enhance brand experience in online contexts and marketing communication (Wolf et al., 2020) and thus has...
Includes: Supplementary data
Journal Articles
Journal Articles
Journal of Product & Brand Management (2023) 32 (7): 1032–1045.
Published: 07 March 2023
...Feisal Murshed; Abhishek Dwivedi; Tahmid Nayeem Purpose This study aims to demonstrate that brand experiences can influence perceived brand authenticity, and perceived quality mediates this link. The proposed nomological net also assesses the impact of perceived quality and brand authenticity...
Journal Articles
Journal Articles
Journal of Product & Brand Management (2021) 30 (8): 1288–1324.
Published: 15 February 2021
... disciplines, 267 sources were selected, marketing (148), philosophy (90) and psychology (29). To address definitional issues the analysis focused on enlightening four premises. Findings This paper posits that the term brand experience can be used in all marketing-related experiences and proposes four...
Journal Articles
Journal Articles
Journal of Product & Brand Management (2021) 30 (5): 726–739.
Published: 06 July 2020
...Maria Vernuccio; Michela Patrizi; Alberto Pastore Purpose By adopting a managerial perspective, this study aims to deepen how the strategic role of brand voice is conceived in the design of in-car name-brand voice assistants (NBVAs), how the brand experience based on NBVAs is designed and how...
Journal Articles
Journal Articles
Journal of Product & Brand Management (2019) 28 (6): 720–732.
Published: 07 March 2019
... of the extraordinary brand experience copycats in which they have participated, it becomes possible to detect the meanings they ascribe to imitations of experiential features as opposed to experiential themes. Design/methodology/approach The paper is based on the ethnographic study of a group of individuals who...
Journal Articles
Journal of Product & Brand Management (2018) 27 (2): 172–184.
Published: 12 March 2018
...Liezl-Marié van der Westhuizen Purpose This paper aims to determine one explanation for how the self-brand connection is associated with brand loyalty through the brand experience. Brand experience should verify the self-brand connection by acting as a mechanism through which a self-brand...
Journal Articles
Journal Articles
Journal of Product & Brand Management (2016) 25 (6): 586–599.
Published: 19 September 2016
...-administered questionnaires. Findings Results show that brand experience and self-expression have significant positive impacts on consumer-brand relationships. Brand experience plays a more important role, compared with transformational benefits, in this process. Theoretical and managerial implications...
Journal Articles
Journal of Product & Brand Management (2016) 25 (5): 424–434.
Published: 15 August 2016
...Wondwesen Tafesse Purpose This study aims to propose an experiential model of consumer engagement focusing on Facebook brand pages. Building on the brand experience literature, the study synthesizes the experiential affordances of Facebook brand pages along perceptual, social, epistemic...
Journal Articles
Journal of Product & Brand Management (2016) 25 (5): 435–451.
Published: 15 August 2016
...Imran Khan; Zillur Rahman Purpose The purpose of this paper is to develop and validate a multi-dimensional scale to measure retail brand experience. Design/methodology/approach Literature review and open-ended survey have been carried out to generate an initial pool of items. Item reduction...
Journal Articles
Journal of Product & Brand Management (2016) 25 (5): 402–408.
Published: 15 August 2016
... for both functional and hedonic brands. Findings The different pathways are developed formally for both brand types. Different facets of brand experience and different facets of interactivity are entailed for each brand type. The models are illustrated with actual brands. Research limitations...
Journal Articles
Journal of Product & Brand Management (2016) 25 (2): 134–147.
Published: 18 April 2016
.... Brand personality Consumer psychology Brand congruency Product Brand experience Self image At its origin, the branding literature has focused on “singular brands”, though in reality consumers regularly evaluate “a complex plurality of brands” (Jevons et al., 2005 , p. 300...
Journal Articles
Journal of Product & Brand Management (2015) 24 (6): 554–566.
Published: 21 September 2015
... average of their brand equity values. Findings – Findings show that existing CBBE scales and related brand dimensions partially explain FBBE, namely, sustainability and brand experience, and that the product category contributes significantly in explaining FBBE. In addition, brand experience...

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