Editorial board
Senior co-editor
Professor Mark S Rosenbaum
The Citadel - USA
mrosenba@citadel.edu
Co-editor
Professor Kristina Heinonen
Hanken Business School - Finland
kristina.heinonen@hanken.fi
Associate editor
Dr Chrysostomos Apostolidis
University of Northumbria – Newcastle Business School - UK
Dr. Courtney Azzari
University of North Florida - USA
Professor Amanda Beatson
Queensland University - Australia
Dr Gabriela Beirão
University of Porto - Portugal
Professor Kimmy Chan
Hong Kong Baptist University - Hong Kong
Professor Tom Chen
University of Kent - UK
Dr. Maria Colurcio
Magna Graecia University of Catanzaro - Italy
Professor J Joseph Cronin, Jr., Ph.D
Florida State University - USA
Li Ding
Institut Lyfe, France
Dr Janet Davey
Victoria University Wellington - New Zealand
Sarah Dodds
Massey University - New Zealand
Professor Jörg Finsterwalder
University of Canterbury - New Zealand
Mario Eduardo Giraldo Oliveros
Universidad del Norte - Colombia
Professor Ross Gordon
University of Technology Sydney - Australia
Associate Professor Wafa Hammedi
University of Namur - Belgium
Professor Thomas Hollmann
Arizona State University - USA
Dr Pramod Iyer
Kennesaw State University - USA
Professor Raechel Johns
University of Canberra - Australia
Professor Ingo Karpen
Karlstad University - Sweden
Professor Philipp Klaus
International University of Monaco, INSECC Research Center - Monaco
Professor Volker Kuppelwieser
NEOMA Business School - France
Henna Leino
Turku School of Economics - Finland
Associate Professor Kate Letheren
Australian Catholic University - Australia
Professor Jiun-Sheng Chris Lin
National Taiwan University - Taiwan
Professor Rory Mulcahy
University of the Sunshine Coast - Australia
Dr. Yupal Shukla
IRSSM - India
Associate Professor Ramendra Thakur
University of Louisiana at Lafayette - USA
Professor Rodoula Tsiotsou
University of Macedonia - Greece
Associate Professor Josina Vink
Oslo School of Architecture and Design - Norway
Commissioning editor
Richard Whitfield
Emerald Publishing - UK
rwhitfield@emerald.com
Journal editorial office (for queries related to pre-acceptance)
Please contact the Journal Editorial Office
mar-ed-office.emerald@kwglobal.com
Supplier project manager (for queries related to post-acceptance)
Sonali Durge
Emerald Publishing
Sonali.Emerald@kwglobal.com
Editorial advisory board
Assistant Professor Melissa Akaka
University of Denver - USA
Dr Levent Altinay
Oxford Brookes University - UK
Assistant Professor Nwamaka Anaza
Southern Illinois University Carbondale - USA
Assistant Professor Kelley Cours Anderson
College of Charleston - USA
Professor Nicholas J. Ashill
Victoria University of Wellington - New Zealand
Assistant Professor Todd Bacile
Loyola University New Orleans - USA
Dr. Melissa Baker
UMass Amherst - USA
Associate Professor Thomas Baker
University of Alabama at Tuscaloosa - USA
Dr Donald Barnes
University of North Carolina Wilmington - USA
Professor Sabine Benoit
Singapore Management University - Singapore
Professor Blaise J Bergiel
University of West Georgia - USA
Professor Jeffrey Blodgett
University of Houston - Victoria - USA
Professor Liliana Bove
The University of Melbourne - Australia
Professor Matthew Bunker
University of Northern Iowa - USA
Professor Jamie Burton
Alliance Manchester Business School, The University of Manchester - UK
Associate Professor Mark Anthony Camilleri
University of Malta - Malta
Dr Walid Chaouali
University of Jendouba - Tunisia
Associate Professor Charlene Dadzie
University of South Alabama - USA
Associate Professor Gopal Das
Indian Institute of Management Bangalore - India
Professor Kate L. Daunt
Cardiff Business School - UK
Dr Janet Davey
Victoria University Wellington - New Zealand
Professor Barry J Davies
University of Gloucestershire - UK
Associate Professor Phillippe Duverger
Towson University - USA
Dr Dahlia El-Manstrly
University of Edinburgh Business School - UK
Professor David Faulds
University of Louisville - USA
Professor Raymond P. Fisk
ServCollab - USA
Professor Dale Fodness
University of Dallas - USA
Dr Tony Garry
University of Otago - New Zealand
Professor Mario Giraldo
Universidad del Norte - Barranquilla - Colombia
Professor Dominique Greer
Queensland University of Technology - Australia
Assistant Professor Amy Gregory
University of Central Florida - USA
Professor Stephen J Grove
Clemson University - USA
Dr Johanna Katariina Gummerus
Hanken School of Economics - Finland
Associate Professor Lin Guo
Old Dominion University - USA
Professor John D. Hansen
University of Alabama at Birmingham - USA
Associate Professor Eric G. Harris
Pittsburg State University - USA
Professor Lloyd Harris
University of Birmingham - UK
Professor Kim Harris-Cassidy
Nottingham Trent University - UK
Professor Kristina Heinonen
Hanken School of Economics - Finland
Professor Toni Hilton
Glasgow Caledonian University - UK
Dr. Linh Hoang Vu
National Economics University - Vietnam
Linda D. Hollebeek
Sunway University - Malaysia
Professor Jonas Holmqvist
Kedge Business School - France
Professor Tim Hughes
University of the West of England - UK
Professor Elina Jaakkola
University of Turku - Finland
Professor Lester W Johnson
Swinburne University - Australia
Dr Byron Keating
Queensland University of Technology - Australia
Professor Scott W. Kelley
University of Kentucky - USA
Professor Christian Kowalkowski
Linköping University - Sweden
Dr Bodo Lang
University of Auckland - New Zealand
Professor Bart Larivière
KU Leuven - Belgium
Dr Tiffany S. Legendre
University of Houston - USA
Professor Annouk Lievens
University of Antwerp - Belgium
Associate Professor Heejin Lim
University of Tennessee - USA
Professor Dominik Mahr
Maastricht University - Netherlands
Associate Professor David Martin
Auburn University - USA
Associate Professor Lee McGinnis
Stonehill College - USA
Associate Professor Joanna Melancon
Western Kentucky University - USA
Dr Kars Mennens
Maastricht University - Netherlands
Dr. Kalyani Menon
Lazaridis School of Business and Economics, Wilfrid Laurier University - Canada
Dr. Atmadeep Mukherjee
Weber State University - USA
Professor Rory Mulcahy
University of the Sunshine Coast - Australia
Associate Professor Duane Nagel
Wichita State University - USA
Dr Amin Nazifi
University of Birmingham - UK
Professor Richard Nicholls
Worcester Business School, University of Worcester - UK
Professor Aron O'Cass
Macquarie University - Australia
Professor Lisa O'Malley
University of Limerick - Ireland
Professor Gaby Oderkerken
Maastricht University - Netherlands
Dr Jason Oliver
East Carolina University - USA
Professor Adrian J Palmer
University of Wales Swansea - UK
Professor Joy Parkinson
Australian Catholic University - Australia
Professor Lia Patricio
University of Porto - Portugal
Professor Anthony Patterson
Lancaster University - UK
Professor Paul G Patterson
The University of New South Wales - Australia
Professor Maria Raciti
University of Sunshine Coast - Australia
Professor Javier Reynoso
EGADE, Instituto Tecnológico de Monterrey - Mexico
Dr Nichola Robertson
Deakin University - Australia
Professor Michel Rod
Carleton University - Canada
Professor Sanjit Kumar Roy
Edith Cowan University - Australia
Dr László Sajtos
The University of Auckland - New Zealand
Dr Tali Seger-Guttmann
Ruppin Academic Center - Israel
Dr Harjit Sekhon
Coventry University - UK
Associate Professor Daniel Shen
State University of New York - USA
Professor Elaine Sherman
Hofstra University - USA
Associate Professor Jeremy J. Sierra
Texas State University - San Marcos - USA
Professor Marianna Sigala
University of Newcastle - Australia
Associate Professor Cláudia Simões
University of Minho - Portugal
Dr Erose Sthapit
Manchester Metropolitan University - UK
Associate Professor Jeff W Totten
McNeese State University - USA
Dr Sven Tuzovic
Queensland University of Technology - Australia
Professor Giampaolo Viglia
Faculty of Business and Law, University of Portsmouth - UK
Professor Paul Williams
American University of Sharjah - United Arab Emirates
Prof Dr Heidi Winklhofer
Nottingham University Business School - UK
Professor Lars Witell
Linköping University - Sweden
Professor Ip Kin Anthony Wong
University of Macau - People's Republic of China
Professor Dana Yagil
University of Haifa - Israel
Dr Nadia Zainuddin
University of Wollongong - USA
Associate Professor Zhen Zhu
Suffolk University - USA
Professor Judy Zolkiewski
Alliance Manchester Business School - UK
Dr Catharina von Koskull
Hanken School of Economics - Finland
Expert research panel for service operations
Professor Joy Field
Boston College, USA - USA
Liana Victorina
University of Victoria, Canada
