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Journal Articles

Service models and culture: impact on work behaviours

Christine Mathies, Jenny (Jiyeon) Lee, Anthony Wong

Journal of Services Marketing (2018) 32 (5): 616–628.

https://doi.org/10.1108/JSM-07-2017-0263

Published: 03 July 2018

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Journal Articles

When gambling is healthy: the restorative potential of casinos

Mark S. Rosenbaum, Ipkin Anthony Wong

Journal of Services Marketing (2015) 29 (6-7): 622–633.

https://doi.org/10.1108/JSM-01-2015-0025

Published: 14 September 2015

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Journal Articles

Green marketing programs as strategic initiatives in hospitality

Mark Scott Rosenbaum, Ipkin Anthony Wong

Journal of Services Marketing (2015) 29 (2): 81–92.

https://doi.org/10.1108/JSM-07-2013-0167

Published: 13 April 2015

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Journal Articles

The impact of corporate social responsibility (CSR) performance and perceived brand quality on customer-based brand preference

Matthew Tingchi Liu, Ipkin Anthony Wong, Guicheng Shi, Rongwei Chu, James L. Brock

Journal of Services Marketing (2014) 28 (3): 181–194.

https://doi.org/10.1108/JSM-09-2012-0171

Published: 06 May 2014

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Journal Articles

The effect of instant messaging services on society's mental health

Mark S. Rosenbaum, IpKin Anthony Wong

Journal of Services Marketing (2012) 26 (2): 124–136.

https://doi.org/10.1108/08876041211215284

Published: 20 April 2012

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Service models and culture: impact on work behaviours

When gambling is healthy: the restorative potential of casinos

Green marketing programs as strategic initiatives in hospitality

The impact of corporate social responsibility (CSR) performance and perceived brand quality on customer-based brand preference

The effect of instant messaging services on society's mental health

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