Skip to Main Content
Yong Su
Close
Save search
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles

Exploring service climate and employee performance in multicultural service settings

Available to Purchase
Chaktin Fung, Piyush Sharma, Zhan Wu, Yong Su
Journal: Journal of Services Marketing
Journal of Services Marketing (2017) 31 (7): 784–798.
https://doi.org/10.1108/JSM-08-2016-0316
Published: 12 October 2017
View article titled, Exploring service climate and employee performance in multicultural service settings
Open the PDF for Exploring service climate and employee performance in multicultural service settings in another window
Add to Citation Manager for Exploring service climate and employee performance in multicultural service settings
Journal Articles

Role of personal cultural orientations in intercultural service encounters

Available to Purchase
Piyush Sharma, Zhan Wu, Yong Su
Journal: Journal of Services Marketing
Journal of Services Marketing (2016) 30 (2): 223–237.
https://doi.org/10.1108/JSM-01-2015-0034
Published: 11 April 2016
View article titled, Role of personal cultural orientations in intercultural service encounters
Open the PDF for Role of personal cultural orientations in intercultural service encounters in another window
Add to Citation Manager for Role of personal cultural orientations in intercultural service encounters
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal