Keywords: Avatars
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Journal Articles
Journal of Services Marketing (2017) 31 (3): 226–235.
Published: 08 May 2017
... artificial bodies (avatars) are co-created by controlling off-line participant-actors; yet, these participant-actors remain strangers to each other at an off-line level. This is entirely a new and radical development of old times. Research limitations/implications The research findings are based...

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