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Keywords: Bank services
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2013) 27 (7): 526–538.
Published: 07 October 2013
... interactions between latent constructs. This study addresses this issue using the orthogonalization procedure. An executive summary for managers and executive readers can be found at the end of this article. © Emerald Group Publishing Limited 2013 Satisfaction Loyalty Bank services Service...
