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Keywords: Consumer protection
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (1993) 7 (1): 33–40.
Published: 01 January 1993
... some suggestions for customer service policies, complaint handling procedures, and warranty fulfilment service. © MCB UP Limited 1993 Consumer attitudes Consumer protection Marketing Service Warranties VOLUME 7 NUMBER 1 1993 Product Warranties and Post-purchase Service A MODEL...
