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Keywords: Customer services management
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2012) 26 (3): 194–203.
Published: 18 May 2012
... taxonomy for servicescape interiors, and a holistic perspective on their links with personality impressions. © Emerald Group Publishing Limited 2012 Gestalt Design experts Store interior Personality Wine Consumer behaviour Customer services management An executive summary...
