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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2025) 39 (5): 442–457.
Published: 16 May 2025
... Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Servicescape Atmospherics S-O-R model Design Style Demand Platform Mixed-methods Image-mining Text-mining The physical environment is a crucial element in differentiating service organizations and shaping...
Includes: Supplementary data
