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Keywords: Disabled consumers
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2017) 31 (4-5): 326–338.
Published: 10 July 2017
... Servicescapes Coping strategies Disabled consumers The emerging stream of transformative service research (TSR) has encouraged the rise of studies dedicated to human well-being (Anderson et al., 2013 ; Rosenbaum et al., 2011). Service organizations have indeed been criticized...
