... © Emerald Group Publishing Limited 2010 Distribution channels and markets Internet Shops Internet shopping Consumer behaviour An executive summary for managers and executive readers can be found at the end of this article. Interactivity has been conceptualized differently...

..., it is argued that keeping an organisation aligned with its environment is an important determinant of success (Teece, 1984). © Emerald Group Publishing Limited 2005 Supply chain management Distribution channels and markets Uncertainty management Financial services United Kingdom...