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Keywords: Employee wellbeing
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2026) 40 (7): 1049–1063.
Published: 21 August 2026
... investigating technology adoption as promoting decent work and employee wellbeing. Design/methodology/approach Research is based on a case study focusing on an Italian nursing home that adopted voice assistants in its operations. Secondary and primary data (semi-structured interviews and a group meeting...
