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Keywords: Entertainment
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Journal Articles
What makes services customers say “buy it with a mobile phone”?
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2016) 30 (6): 601–614.
Published: 12 September 2016
...Sonia San-Martín; Jana Prodanova; Blanca López Catalán Shopping experience, control over the process, group influence and satisfaction with mobile purchasing affect subsequent WOM shopping recommendations by innovative and pioneer mobile shoppers. Besides, entertainment, group influence...
Journal Articles
Rock on! An elementary model of customer satisfaction with musical performances
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2004) 18 (1): 7–18.
Published: 01 January 2004
...Michael S. Minor; Tillmann Wagner; F.J. Brewerton; Angela Hausman Local and regional entertainers typically perform without a star performer or national recognition. These performers are often an incidental backdrop for the festivities. Is audience satisfaction with the group more than a summation...
