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Keywords: Event study
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Journal Articles
The differentiated effects of CSR actions in the service industry
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2014) 28 (7): 558–565.
Published: 07 October 2014
... to manufacturing firms. CSR is becoming a common strategy, hence its extensive research. Central to it is the analysis of the effect of CSR on a firm’s performance, whose outcome depends on firm-specific and industry-related factors. Design/methodology/approach – The event study methodology is applied to all...
Journal Articles
On the effectiveness of consumer boycotts organized through the internet: the market model
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2012) 26 (1): 20–26.
Published: 17 February 2012
...Paul Sergius Koku Purpose The purpose of this study is to examine the effectiveness of consumer boycotts, which have been launched by individuals using the internet, in inflicting economic harm on the targeted firms. Design/methodology/approach The paper uses the event study technique...
