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Keywords: Inaction-based response
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2025) 39 (6): 614–626.
Published: 14 March 2025
... Quality Education. Service interaction Vulnerability Strengths-based approach Inaction-based response Action-based response Cognitive dissonance Consumer autonomy Gist representations © Courtney Geritz and Maria M. Raciti. 2024 Courtney Geritz and Maria M. Raciti Published...
Includes: Supplementary data
