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Keywords: Industrial services
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Journal Articles
Journal Articles
Journal of Services Marketing (2012) 26 (5): 322–331.
Published: 27 July 2012
... institutional forces. Research limitations/implications The study focused only on life science research services. Moreover, in‐depth field interviews were used only in a small number of firms. Practical implications To successfully develop a new market for an industrial service innovation, a firm should...

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