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Keywords: Public use
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2014) 28 (1): 82–94.
Published: 04 February 2014
... Crowding Public use Technology anxiety Time pressure An executive summary for managers and executive readers can be found at the end of this article. Technology anxiety is an apprehensive feeling when faced with the possibility of using a new technology (Meuter et al., 2003...
