...Rebekah Russell-Bennett; Michael Jay Polonsky; Raymond P. Fisk Purpose The purpose of this paper is to propose a new service framework for managing nature and physical resources that balances the needs of people and planet. Design/methodology/approach The process used in this paper was a rapid...

.... Sylvia C. Ng can be contacted at: sylvia.ng@asb.edu.my 01 10 2021 18 02 2022 31 05 2022 04 07 2022 04 07 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Vulnerabilities Refugees Service design Resources...

...Tram-Anh Ngoc Pham; Jillian Carol Sweeney; Geoffrey Norma Soutar This study lends support to a holistic approach to health service that requires the mobilization of networks of resources to encourage customers’ engagement in a broad range of activities. Understanding the resources...

...Loïc Plé Loïc Plé can be contacted at: l.ple@ieseg.fr 02 02 2015 16 05 2015 18 09 2015 28 09 2015 © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only Noting that resource integration is a pivotal...

... firms. The proposed framework (see Figure 1) is intended to be suggestive and can be further modified and empirically tested. As can be seen from Figure 1 , the key elements of the model of internationalization of services firms are: firm level resources (e.g. market orientation, entrepreneurial...

... of this study have important theoretical, marketing, and managerial implications that are presented and discussed. Superior skills and resources Performance is a function of competitive advantage achieved by turning a source advantage resulting from superior skills and resources into a competitive...