Keywords: SMO-aligned behavior
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Journal Articles
Journal of Services Marketing (2022) 36 (8): 1095–1105.
Published: 08 February 2022
... Disse can be contacted at: isabel.disse@yahoo.com 05 05 2021 07 09 2021 24 12 2021 13 01 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only SMO-aligned behavior Employee behavior Sustainability Customer trust Word...

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