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Keywords: Secondary customers
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing 1–19.
Published: 29 April 2026
... milliesy@suss.edu.sg 21 08 2025 09 01 2026 26 02 2026 17 03 2026 18 03 2026 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Transformative service mediator Secondary customers Secondary vulnerability Family...
