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Keywords: Service work
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Journal Articles
The neglected role of customers in the decent work equation in the service sector
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2025) 39 (8): 949–959.
Published: 06 November 2025
.... Corresponding author Tom Baum t.g.baum@strath.ac.uk © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Service work SDG8 Responsible consumption Decent work Dignity While critical discourse on employment in tourism that implicitly addresses...
Journal Articles
Trapped in informality: a transformative service study of refugee women’s labor in Colombia
Available to Purchase
Journal:
Journal of Services Marketing
Journal of Services Marketing (2025) 39 (8): 916–931.
Published: 29 September 2025
...@citadel.edu 05 03 2025 05 05 2025 03 07 2025 15 08 2025 21 08 2025 © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Emerging markets Gender Service work Transformative service research (TSR) Refugee integration...
