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Keywords: Socio technical system theory
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2026) 40 (7): 1049–1063.
Published: 21 August 2026
.... Employee wellbeing Transformative service research (TSR) Socio technical system theory Case study method Decent work Transformative service research (TSR) is a paradigm aimed at creating “uplifting changes and improvements in the wellbeing of consumer entities: individuals (consumers...
