.... Communication technologies Supply chain management Travel An executive summary for managers and executive readers can be found at the end of this article. The supply chain management philosophy emphasizes supply chain integration that links a firm with its customers, suppliers and other channel...

..., it is argued that keeping an organisation aligned with its environment is an important determinant of success (Teece, 1984). © Emerald Group Publishing Limited 2005 Supply chain management Distribution channels and markets Uncertainty management Financial services United Kingdom...