... Perceived fairness Transformational leadership Employee dysfunctional behavior Human–robot interaction Organizational justice Technology adoption The rapid advancement of robotics and artificial intelligence (AI) has led to the widespread adoption of service robots across various industries...

... or MP use; however, education affected MP use. Research limitations/implications The theoretical underpinning for the conceptual model was the UTAUT2, and the results across the two studies support previous research in which this revised model has been useful in explaining technology adoption. Core...

...Olivier Furrer; Jie Yu Kerguignas; Cécile Delcourt; Dwayne D. Gremler Emotion Service innovation Content analysis Technology adoption Ecosystems Service dominant logic (SDL) Any academic discipline should periodically reflect on its past, assess its boundaries and think about its...

... not include the term “service”, this term was added to the search by the Boolean operator “AND”. The Google Scholar data is based on searches conducted on July 8, 2019 Technology adoption Technology readiness Service delivery Artificial intelligence Automated technology Machine learning...

.... Technology adoption Leximancer Digital Self-service technology Digital economy Text-mining Future A total of 5,118 technology-related articles from service journals, service conferences, business journals and business magazines are analyzed. Text-mining on abstracts is used for the thematic...

... (consumer socialization theory) and developmental psychology (self-construal). Technology adoption Structural equation modeling Quantitative research Technology readiness Surveys Technology readiness is defined as “people’s propensity to embrace and use new technologies for accomplishing...