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Keywords: Tipping behavior
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2025) 39 (2): 154–164.
Published: 20 January 2025
... (Park and Hwang, 2023). 23 06 2024 17 11 2024 21 12 2024 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Flirting Rapport Tipping behavior Restaurant status Hospitality service Hana Medler-Liraz can be contacted...
Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2020) 34 (7): 955–966.
Published: 19 May 2020
... of customer incivility on rapport and tipping but only seemed to be an effective resource up to a certain level of customer incivility. © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Incivility Agreeableness Rapport Tipping behavior COR theory...
