Keywords: Turbulence
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Journal Articles
Journal of Services Marketing (2022) 36 (4): 550–562.
Published: 28 February 2022
... sector required to guide future business development and practice, including embedding new ways of working, rethinking the role and purpose of physical space, prioritizing digital elements, integrating employees in community, building agile supply and planning for future turbulence. Originality/value...

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