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Volume 2, Issue 1
1 January 1992
This article was originally published in
Managing Service Quality
Managing Service Quality Cover Image for Volume 2, Issue 1
Research Article| January 01 1992

BS5750: The benchmark

C. Gill
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-8030
Print ISSN: 0960-4529
© MCB UP Limited
1992
Managing Service Quality: An International Journal (1992) 2 (1): 23–25.
https://doi.org/10.1108/09604529210028985

Reports on the experiences of two companies in the timber trade and how they were aided in their application for BS5750 registration by the Timber Research and Development Association (TRADA). Identifies ground rules for successful implementation.

Keywords: IMPLEMENTATION, ISO 9000, QUALITY
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© MCB UP Limited
1992
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