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Journal Articles

The theory of constraints in services: part 2 ‐ examples from health care

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Jaideep Motwani, Donald Klein, Raanan Harowitz
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (1996) 6 (2): 30–34.
https://doi.org/10.1108/09604529610109738
Published: 01 April 1996
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Journal Articles

The theory of constraints in services: part 1 ‐ the basics

Available to Purchase
Jaideep Motwani Donald Klein, Raanan Harowitz
Journal: Journal of Service Theory and Practice
Managing Service Quality: An International Journal (1996) 6 (1): 53–56.
https://doi.org/10.1108/09604529610108162
Published: 01 February 1996
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