Skip to Main Content
Keywords: Non‐profit organizations
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Journal Articles
Managing Service Quality: An International Journal (1996) 6 (2): 30–34.
Published: 01 April 1996
..., starting from an isolated unit or procedure. © MCB UP Limited 1996 Goals Nonprofit organizations Policy Profit Service industries Total quality management Several authors[ 1 , 2 , 3 , 4 ] investigated and proposed implementations for the theory of constraints (TOC) philosophy...
Journal Articles
Managing Service Quality: An International Journal (1993) 3 (3): 11–14.
Published: 01 March 1993
..., on which she has published widely. Dr. Astbury may be contacted at 12 Eaton Drive, Kingston, Surrey, KT2 7QT, UK (Tel: (081) 549 5208). 14 March 1993 MANAGING SERVICE QUALITY © MCB UP Limited 1993 NONPROFIT ORGANIZATIONS ORGANIZATIONAL CHANGE SERVICE QUALITY TQM VOLUNTARY ORGANIZATIONS ...

or Create an Account

Close Modal
Close Modal