... health-care delivery. The purpose of this case study is to describe a leadership development program was designed to improve employee engagement scores among health-care middle managers. The program used employee engagement survey data, experiential learning, reflection and coaching. Design...

... in reduced stress and work demands for care workers in nursing homes in The Netherlands. The use of lean practices may promote improvement and empowerment (Ballé and Régnier, 2007 ; Vidal, 2007). Employees and managers can cooperate openly and take shared responsibility for learning possibilities...

.... Originality/value This paper adds some detail to the general understanding of learning leadership in practice. […] where leadership is not restricted to people who hold designated leadership roles, and where there is a shared sense of responsibility for the success of the organisation and its services...

...James Traeger Purpose This is an attempt to write an account of action learning that is as close to the ground on which it was practised as the author can make it. In that sense, the reader can read what follows below as a kind of autoethnography, a “representation as relationship” as Gergen...

... benefit from this novel approach. Students also learned more about what types of information are likely to be found in the published literature and what types require alternate means to locate. For instance, one group sought data on awareness about a health issue among UBC students. After consultation...

... a classic lecture-based approach. The purpose of this paper is to evaluate and better understand the feasibility of using a problem-based learning (PBL) approach in health services management training programs. Design/methodology/approach A PBL teaching approach (based on the Maastricht University model...

.... This article shows the value of an auto-ethnographic view on management learning for the analysis of Lean leadership. The knowledge acquired through this research is based on the first author’s experiences in fulfilling his role as a health-care leader. This may help the reader examining his/her own role...

... at: carina.furaker@gu.se © Emerald Group Publishing Limited 2013 Nurses Older people Leadership Elder care Public health Learning According to the Swedish National Board of Health and Welfare (NBHW, 2005) and SFS (1992) certain competencies and skills are required to work as an RN...

...John Edmonstone Purpose The purpose of this paper is to review eight major evaluations of leadership and management development programmes in parts of the UK National Health Service and also to identify learning from these as a basis for an evaluation framework which focuses on impact within...

...Eva Ellström Purpose The aim of the present study is to explore the meaning of managerial support for learning and development in the workplace. The overall research question concerns how first‐line managers in elder care perceive and understand their mission and tasks and how they in practice...

...Kerstin Nilsson; Carina Furåker Purpose The aim of this study is to describe the experience of Swedish healthcare managers (HCMs) of learning leadership through practice. Design/methodology/approach The study is based on a qualitative approach, and critical incident technique guided the data...

... ways of learning leadership, for example model learning, collective learning, learning by experience and through theoretical education. Model learning is the dominant form. By being present ACMs create relationships; they check the quality of social and health care, as well as the behaviour...

... Learning Canada In recent years – as witnessed by a number of articles in this journal – there has been a growing interest in the contribution the knowledge of, and the practice of leadership can make to the unique challenges of the health sector in Canada. Whereas the functions of management...

...Jennifer Bowerman; Michael Aherne; José L. Pereira Purpose The purpose of this paper is to use a descriptive case study to establish how collaboration, innovation and knowledge‐management strategies have scaled‐up learning and development in rural, remote and other resource‐constrained Canadian...

...Denis R. Towill Purpose The purpose of this paper is to examine Gerry Robinson's television series and what lessons the Department of Health might learn from it. Design/methodology/approach The paper reviews the recent TV series and draws conclusions from it. Findings It is apparent...

...Denis R. Towill Purpose The purpose of this succinct discussion paper is to dissect the recent excellent BBC2 TV series to put on record those emergent lessons from which NHS hospitals may well learn. The emphasis is on development of a framework and culture for health care delivery innovation...

...Delesha L. Miller; Karl E. Umble; Steve L. Frederick; Donna R. Dinkin Purpose The purpose of this research is to present evaluation findings from the National Public Health Leadership Institute (PHLI) regarding how the curriculum's learning methods work singly and together to produce outcomes...

...Michael Ballé; Anne Régnier Purpose The purpose of this article is to discuss lean as a learning system in a hospital ward. Design/methodology/approach Discusses lean as a learning system in a hospital ward. Findings The Toyota veterans are fond of saying, lean is about “making people...

.... This interview has as its foundation a school paper that she wrote as a means of assessing her managerial learning. The interview provides insight into the vast amount of change in the medical laboratory world, and some of the learning experiences that have been instrumental in helping her to develop the skills...