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According to Stephen Zink, there are various possible organizational approaches to providing technology and information support. He sees the two (technology and information) as inseparable in the current and future information environment. He believes that a coordinated federated model of support, which is only one facet of the numerous organizational changes taking place within the Information Resources and Technologies Division at the University of Nevada, is a logical extension of the information age ‐ placing assistance close at hand and making the experience as intermediary free as possible. This trend began with individual personal computers on desktops, continued through early networking efforts with microcomputers, and moves on toward the goal of a campus network that is sufficiently robust and flexible to handle Internet 2 activities. Throughout its infrastructure, emphasis is being placed on the intelligent network. The federated model of support for this environment is viewed as being one solution to providing key information support to clients at the point closest to where and when they are needed.

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