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Effective team management can be the difference between success and failure in business. The article describes the authors' work in various wealth‐producing organisations which led them to produce a new approach to bring about more effective teamwork. The authors developed a type of work model to enable team leaders to draw a profile of how they see their team and its members in terms of the work they like to do. People have different work preferences which can be determined accurately by the Team Management Index (TMI). The TMI has been found to be a valid and useful measure of team preferences — hence an aid to improved team management.

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