Keywords: Direct experience
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Journal Articles
Marketing Intelligence & Planning (2023) 41 (7): 992–1014.
Published: 04 September 2023
... for consumers overestimating the target product than for those underestimating it. Furthermore, consumers with direct experience are less prone to show category-level IBC, but are more inclined to display product-level IBC. Practical implications Vehicle marketers should prioritize consumers who show...

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