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Keywords: Emotional exhaustion
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Journal Articles
Fortune Edem Amenuvor, Kobby Mensah, Atsu Nkukpornu, Henry Boateng, Frank Akasreku, Kwasi Owusu-Antwi
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (2023) 41 (3): 375–390.
Published: 09 March 2023
...Fortune Edem Amenuvor; Kobby Mensah; Atsu Nkukpornu; Henry Boateng; Frank Akasreku; Kwasi Owusu-Antwi Purpose The study examines the effects of behavior-based and outcome-based control systems on service-sales ambidexterity, role conflict, emotional exhaustion and job performance in salespeople...
