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Keywords: Employee relations
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Journal Articles
On the nature of customer‐employee relationships
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (2002) 20 (5): 297–306.
Published: 01 September 2002
.... There is some sort of private relationship. © MCB UP Limited 2002 Customers Employee relations With some of those it is very hard to break through. It was expected that generally the higher the level of social relationship the higher the degree of informality between customer...
