....) related to the individual headteacher’s management style; specifically whether he or she was particularly autocratic, consultative, democratic or innovative. Responses to the questionnaire were factor analysed and tested for construct reliability. A stepwise regression procedure was then applied to assess...

... on development and improvement and considers its implications for management style. Examines characteristics of the male and female character structure to see how they might impact on communication and management style. Concludes that female managers will be characteristically more at home with the requirements...

... and used by management in decision making. © MCB UP Limited 1996 Customer satisfaction Internal markets Management styles Morale Participation That issue is what effect the measurement of customer satisfaction has ‐ both on the implementation of marketing strategies of service...